:root{
  --bg:#f1f5f9; --surface:#fff; --surface-2:#f8fafc;
  --text:#0f172a; --muted:#64748b; --border:#e2e8f0;
  --primary:#2563eb; --primary-d:#1d4ed8;
  --danger:#dc2626; --success:#16a34a; --warn:#f59e0b;
  --sidebar:#0f172a; --sidebar-2:#1e293b; --sidebar-text:#cbd5e1;
  --radius:10px; --shadow:0 1px 2px rgba(15,23,42,.06),0 1px 3px rgba(15,23,42,.1);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text);font-size:14px;line-height:1.5}
a{color:var(--primary);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3{line-height:1.25}

/* layout */
.app{display:flex;min-height:100vh}
.sidebar{width:240px;background:var(--sidebar);color:var(--sidebar-text);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.main{flex:1;min-width:0;padding:24px 28px;max-width:1280px}
.brand{font-weight:700;font-size:18px;color:#fff;padding:18px 20px;display:flex;align-items:center;gap:10px}
.brand-dot{width:10px;height:10px;border-radius:50%;background:var(--primary);box-shadow:0 0 0 4px rgba(37,99,235,.25)}
.nav{display:flex;flex-direction:column;padding:8px;gap:2px;flex:1}
.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:8px;color:var(--sidebar-text);font-weight:500}
.nav-item:hover{background:var(--sidebar-2);text-decoration:none;color:#fff}
.nav-item.active{background:var(--primary);color:#fff}
.nav-item .ic{width:20px;text-align:center}
.nav-badge{margin-left:auto;background:var(--danger);color:#fff;font-size:11px;font-weight:700;min-width:18px;height:18px;border-radius:9px;display:inline-flex;align-items:center;justify-content:center;padding:0 5px}
.nav-item.active .nav-badge{background:#fff;color:var(--primary)}
@keyframes badgePulse{0%{transform:scale(1)}50%{transform:scale(1.35)}100%{transform:scale(1)}}
.nav-badge.pulse{animation:badgePulse .4s ease}
.side-foot{padding:14px 16px;border-top:1px solid var(--sidebar-2)}
.user-name{color:#fff;font-weight:600}
.user-role{color:#94a3b8;font-size:12px;text-transform:capitalize}
.side-actions{margin-top:10px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.side-actions .link{color:#94a3b8;font-size:13px;background:none;border:none;padding:0;cursor:pointer;text-align:left}
.side-actions .link:hover{color:#fff;text-decoration:underline}
.side-actions .link.danger:hover{color:#fca5a5}
.inline{display:inline}

/* page head */
.page-head{display:flex;align-items:center;justify-content:space-between;margin:0 0 20px;gap:16px;flex-wrap:wrap}
.page-head h1{font-size:22px;margin:0}
.page-sub{color:var(--muted);margin:4px 0 0}

/* cards */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}
.card-pad{padding:18px 20px}
.grid{display:grid;gap:16px}
.grid-stats{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.stat{padding:18px 20px}
.stat .num{font-size:28px;font-weight:700}
.stat .lbl{color:var(--muted);margin-top:2px}

/* buttons */
.btn{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--border);background:var(--surface);color:var(--text);padding:9px 14px;border-radius:8px;font-size:14px;font-weight:500;cursor:pointer;transition:.15s;line-height:1}
.btn:hover{background:var(--surface-2);text-decoration:none}
.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn-primary:hover{background:var(--primary-d)}
.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff}
.btn-ghost{background:transparent}
.btn-sm{padding:6px 10px;font-size:13px}
.btn-block{width:100%;justify-content:center}
.btn:disabled{opacity:.55;cursor:not-allowed}

/* forms */
.field{margin-bottom:14px}
.field label{display:block;font-weight:500;margin-bottom:6px}
.input,select,textarea{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:8px;font-size:14px;background:#fff;font-family:inherit;color:var(--text)}
.input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.15)}
textarea{resize:vertical;min-height:80px}
.hint{color:var(--muted);font-size:12px;margin-top:6px}

/* flashes */
.flash{padding:12px 16px;border-radius:8px;margin-bottom:16px;border:1px solid}
.flash-error{background:#fef2f2;border-color:#fecaca;color:#991b1b}
.flash-success{background:#f0fdf4;border-color:#bbf7d0;color:#166534}
.flash-info{background:#eff6ff;border-color:#bfdbfe;color:#1e40af}

/* table */
.table-wrap{overflow:auto;border-radius:var(--radius);border:1px solid var(--border)}
.table{width:100%;border-collapse:collapse;background:var(--surface)}
.table th,.table td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--border);vertical-align:middle}
.table th{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);background:var(--surface-2);position:sticky;top:0}
.table tbody tr:last-child td{border-bottom:none}
.table tr:hover td{background:var(--surface-2)}
.table a.row-link{color:inherit;display:block}

/* badge / chip */
.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;color:#fff;white-space:nowrap}
.chip{display:inline-flex;align-items:center;gap:6px;padding:2px 8px;border-radius:6px;background:var(--surface-2);border:1px solid var(--border);font-size:12px;color:var(--muted)}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.unread{display:inline-flex;min-width:20px;height:20px;padding:0 6px;align-items:center;justify-content:center;border-radius:999px;background:var(--primary);color:#fff;font-size:11px;font-weight:700}

/* channel icon */
.ch{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:7px;color:#fff;font-size:13px;font-weight:700}
.ch-telegram{background:#0088cc}
.ch-whatsapp{background:#25d366}
.ch-viber{background:#7360f2}

/* login */
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#0f172a,#1e3a8a);padding:20px}
.login-card{background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.3);width:100%;max-width:380px;padding:32px}
.login-card h1{margin:0 0 4px;font-size:24px}
.login-card .sub{color:var(--muted);margin:0 0 22px}

/* toolbar / filters */
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}
.toolbar .input,.toolbar select{width:auto}
.toolbar .grow{flex:1;min-width:180px}

/* lead view */
.lead-grid{display:grid;grid-template-columns:1fr 320px;gap:18px;align-items:start}
.thread{display:flex;flex-direction:column;gap:10px;padding:18px;max-height:70vh;overflow:auto}
.msg{max-width:75%;padding:10px 13px;border-radius:12px;background:var(--surface-2);border:1px solid var(--border)}
.msg.in{align-self:flex-start;border-bottom-left-radius:4px}
.msg.out{align-self:flex-end;background:#dbeafe;border-color:#bfdbfe;border-bottom-right-radius:4px}
.msg .meta{font-size:11px;color:var(--muted);margin-top:4px}
.msg img.media{max-width:240px;border-radius:8px;display:block;margin-bottom:6px}
@keyframes msgIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.msg.is-new{animation:msgIn .35s ease}
.msg.out[data-mid] .msg-failed,.msg-failed{margin-top:6px;padding:5px 8px;background:#fef2f2;border:1px solid #fecaca;border-radius:7px;color:#991b1b;font-size:12px}
.btn-retry{background:#dc2626;color:#fff;border:none;border-radius:6px;padding:2px 8px;font-size:12px;font-weight:600;cursor:pointer}
.btn-retry:hover{background:#b91c1c}
.call-row{display:flex;gap:8px;flex-wrap:wrap}
.dup-list{padding:10px 12px;background:#fffbeb;border:1px solid #fde68a;border-radius:8px;font-size:13px;color:#92400e}
.dup-list ul{color:var(--text)}
.side-block{margin-bottom:16px}
.side-block h4{margin:0 0 10px;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.kv{display:flex;justify-content:space-between;gap:10px;padding:5px 0;border-bottom:1px dashed var(--border)}
.kv:last-child{border-bottom:none}
.kv .k{color:var(--muted)}
.note{padding:10px 12px;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;margin-bottom:8px}
.note .meta{font-size:11px;color:var(--muted);margin-top:4px}
.log-item{font-size:13px;padding:6px 0;border-bottom:1px dashed var(--border);color:var(--muted)}

/* statuses manager */
.status-row{display:flex;align-items:center;gap:10px;padding:10px;border:1px solid var(--border);border-radius:8px;margin-bottom:8px;background:#fff}
.status-row .drag{cursor:grab;color:var(--muted)}
.status-row.dragging{opacity:.5}

/* settings */
.ch-card{margin-bottom:16px}
.ch-head{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border)}
.ch-head .title{font-weight:600;font-size:16px}
.steps{counter-reset:step;padding-left:0;list-style:none;margin:0}
.steps li{counter-increment:step;position:relative;padding:6px 0 6px 34px;margin:0}
.steps li::before{content:counter(step);position:absolute;left:0;top:6px;width:24px;height:24px;border-radius:50%;background:var(--primary);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center}
details.guide{margin-top:12px}
details.guide summary{cursor:pointer;font-weight:500;color:var(--primary)}
code.kbd{background:#0f172a;color:#e2e8f0;padding:2px 6px;border-radius:5px;font-size:12px;word-break:break-all}
.copy-row{display:flex;gap:8px;align-items:center}
.copy-row input{font-family:ui-monospace,monospace;font-size:12px}

/* misc */
.muted{color:var(--muted)}
.right{text-align:right}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.spacer{flex:1}
.empty{text-align:center;color:var(--muted);padding:48px 20px}
.mt{margin-top:16px}.mb{margin-bottom:16px}

/* модальные окна */
.modal-overlay{position:fixed;inset:0;background:rgba(15,23,42,.55);display:none;align-items:center;justify-content:center;z-index:100;padding:16px}
.modal-overlay.open{display:flex}
.modal{background:var(--surface);border-radius:14px;max-width:460px;width:100%;padding:22px 22px 18px;box-shadow:0 20px 60px rgba(0,0,0,.35);max-height:90vh;overflow:auto}
.modal h3{margin:0 0 6px;font-size:18px}
.modal .modal-close{float:right;background:none;border:none;font-size:22px;line-height:1;cursor:pointer;color:var(--muted);padding:0 2px}
.modal .opt{border:1px solid var(--border);border-radius:10px;padding:12px 14px;margin-top:12px}
.modal .opt h4{margin:0 0 4px;font-size:14px}
.modal .opt p{margin:0 0 10px;font-size:13px;color:var(--muted)}

/* превью последнего сообщения в списке (десктоп — одна строка с обрезкой) */
.lead-preview{max-width:380px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ===== Адаптив (планшеты/телефоны) ===== */
@media(max-width:900px){
  .lead-grid{grid-template-columns:1fr}
  .main{max-width:none}
}
@media(max-width:760px){
  /* боковое меню → липкая верхняя панель с горизонтальной прокруткой */
  .app{flex-direction:column}
  .sidebar{flex-direction:row;align-items:center;width:100%;height:auto;position:sticky;top:0;z-index:30;gap:2px;padding:0 6px;box-shadow:0 2px 6px rgba(0,0,0,.25)}
  .brand{padding:12px 8px;font-size:16px;flex-shrink:0}
  .brand-dot{display:none}
  .nav{flex-direction:row;flex-wrap:nowrap;overflow-x:auto;flex:1;padding:6px 2px;gap:4px;-webkit-overflow-scrolling:touch}
  .nav-item{flex-shrink:0;white-space:nowrap;padding:8px 10px}
  .nav-badge{margin-left:6px}
  .side-foot{border-top:none;padding:6px 8px;display:flex;align-items:center;gap:10px;flex-shrink:0}
  .user-name,.user-role{display:none}
  .side-actions{flex-direction:row;margin-top:0;gap:10px}
  .side-actions .link{font-size:12px}
  .main{padding:14px 12px}

  /* поля 16px — iOS не зумит; кнопки — удобный тап */
  .input,select,textarea{font-size:16px}
  .btn{padding:11px 14px}
  .btn-sm{padding:9px 12px;font-size:14px}

  /* шапки/фильтры */
  .page-head{gap:10px}
  .page-head h1{font-size:20px}
  .toolbar{flex-direction:column;align-items:stretch}
  .toolbar .input,.toolbar select,.toolbar .grow,.toolbar .btn{width:100%}

  /* карточки-статы и сетки — в один столбец */
  .grid-stats{grid-template-columns:1fr}

  /* чат */
  .thread{max-height:60vh;padding:12px}
  .msg{max-width:90%}

  /* прочие таблицы — горизонтальный свайп, компактнее */
  .table th,.table td{padding:10px 8px}

  /* список «Входящие» → карточки (читаемо на телефоне) */
  table.cards-mobile,table.cards-mobile tbody,table.cards-mobile tr,table.cards-mobile td{display:block;width:auto}
  table.cards-mobile thead{display:none}
  table.cards-mobile tr{border:1px solid var(--border);border-radius:10px;margin:0 0 10px;padding:10px 14px;background:var(--surface)}
  table.cards-mobile tr:hover td{background:transparent}
  table.cards-mobile td{border:none;padding:3px 0;display:flex;gap:12px;justify-content:space-between;align-items:center;text-align:right}
  table.cards-mobile td::before{content:attr(data-label);color:var(--muted);font-size:12px;text-align:left;flex:0 0 auto}
  table.cards-mobile td.lead-preview{max-width:none;white-space:normal}
  table.cards-mobile td[data-label="Контакт"]{flex-wrap:wrap}
}