Capture customer messages from every channel, reply from a single panel, and never lose a lead.
Inbox is an omnichannel service for receiving and handling customer leads for small and medium business. Connect Telegram, WhatsApp, Viber and a website form — and every message lands in one panel with the full conversation history.
Agents pick up leads and reply to the customer right from the system — the reply arrives in their messenger. Statuses, auto-replies, new-lead notifications and cost tracking help you never miss a customer.